Introduction

Lumara Auto ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered car triage service.

Information We Collect

How We Use Your Information

• Provide AI-powered car triage and diagnostic advice
• Generate personalized recommendations and safety assessments
• Create PDF reports for your records
• Improve our AI models and service quality
• Analyze usage patterns to enhance user experience
• Communicate with you about our service
• Ensure security and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist us (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Objection to processing
• Withdrawal of consent

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: