Terms of Service

Last updated: 9/17/2025

Acceptance of Terms

By accessing and using Lumara Auto ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Lumara Auto is an AI-powered car triage service that provides diagnostic advice based on user-described symptoms. The service is designed to offer general guidance and should not replace professional automotive diagnosis or repair services.

Important Disclaimers

Safety Warning

Our service provides general information only and is not a substitute for professional automotive diagnosis. Always consult a qualified mechanic for serious vehicle issues. Never attempt repairs that could be dangerous or that you are not qualified to perform.

  • The advice provided is for informational purposes only
  • We do not guarantee the accuracy of our AI-generated recommendations
  • You are responsible for your own safety and the safety of others
  • Professional diagnosis is recommended for all serious issues
  • We are not liable for any damages resulting from following our advice

User Responsibilities

  • Provide accurate and complete information about your vehicle symptoms
  • Use the service responsibly and in accordance with these terms
  • Not rely solely on our advice for critical safety decisions
  • Seek professional help when recommended by our system
  • Not use the service for any unlawful or prohibited purpose

Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Lumara Auto and its licensors. The service is protected by copyright, trademark, and other laws.

Limitation of Liability

In no event shall Lumara Auto, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Indemnification

You agree to defend, indemnify, and hold harmless Lumara Auto and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately.

Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@lumara-auto.com
Address: Lumara Auto Legal Team
[Your Business Address]